Shopify: Troubleshooting

Widgets don’t appear when Shopify pages load
Because of Shopify limitations, Smart Search Bar & Filters widgets only load after the entire page is loaded. That’s why the widgets may not be display...
Wed, 29 Mar, 2023 at 4:30 PM
Search Results Widget is not taking up the width of Shopify page
The issue occurs because the Smart Search Bar & Filters app uses the theme template to show search results. Sometimes, the template itself is too na...
Wed, 29 Mar, 2023 at 4:30 PM
Why do I get a 404 error on Search Results Page on Shopify
Most often, a 404 error appears if the page that shows the search results has been deleted from Shopify. Smart Search Bar & Filters adds a new page to ...
Wed, 29 Mar, 2023 at 4:32 PM
Some products aren’t showing in search results, but they are in my Shopify store. Why?
By default, our app’s widgets display products with the Active status and the Sales channels and apps setting set as “Online Store” in the Shopify confi...
Wed, 29 Mar, 2023 at 4:32 PM
Why my color options are displayed as drop-down lists in Search Results Widget on Shopify
All colors have to be assigned to a Color Family to show color options as color swatches in the Search Results Widget. So you need to add all your colors t...
Wed, 29 Mar, 2023 at 4:33 PM
Instant Search Widget doesn’t work on mobile devices on Shopify
The Instant Search Widget is able not to work in some Shopify themes on mobile devices. In this case, you can add the .snize-custom-widget-opener class to ...
Wed, 29 Mar, 2023 at 4:34 PM
Why are relevant search results not showing on Shopify?
It can occur in these cases: The default sorting of the Search Results Widget differs from Relevance. You can check out that in the Smart Search Bar &...
Wed, 29 Mar, 2023 at 4:36 PM
Collection pages in your Shopify store are showing all products
The main reasons: It’s a new collection and it hasn’t been indexed by Searchanise yet. Searchanise doesn’t index collections automatically, so after crea...
Wed, 29 Mar, 2023 at 4:37 PM