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Shopify: Troubleshooting
Because of Shopify limitations, Smart Search Bar & Filters widgets only load after the entire page is loaded. That’s why the widgets may not be display...
Wed, 29 Mar, 2023 at 4:30 PM
The issue occurs because the Smart Search Bar & Filters app uses the theme template to show search results. Sometimes, the template itself is too na...
Wed, 29 Mar, 2023 at 4:30 PM
Most often, a 404 error appears if the page that shows the search results has been deleted from Shopify. Smart Search Bar & Filters adds a new page to ...
Wed, 29 Mar, 2023 at 4:32 PM
By default, our app’s widgets display products with the Active status and the Sales channels and apps setting set as “Online Store” in the Shopify confi...
Wed, 29 Mar, 2023 at 4:32 PM
All colors have to be assigned to a Color Family to show color options as color swatches in the Search Results Widget. So you need to add all your colors t...
Wed, 29 Mar, 2023 at 4:33 PM
The Instant Search Widget is able not to work in some Shopify themes on mobile devices. In this case, you can add the .snize-custom-widget-opener class to ...
Wed, 29 Mar, 2023 at 4:34 PM
It can occur in these cases: The default sorting of the Search Results Widget differs from Relevance. You can check out that in the Smart Search Bar &...
Wed, 29 Mar, 2023 at 4:36 PM
The main reasons: It’s a new collection and it hasn’t been indexed by Searchanise yet. Searchanise doesn’t index collections automatically, so after crea...
Wed, 29 Mar, 2023 at 4:37 PM